Hughes Simplifies ESA Installation and Maintenance with New LEO Mobile App
Hughes electronically steerable antenna (ESA) technology delivers low-latency broadband connectivity to enterprise customers worldwide, and now the company is making it even easier for technicians and end users to install ESAs.
The flat-panel ESA, which provides low-latency communications and exceptional networking capabilities to locations worldwide, already relieves some common installation challenges due to its design. The phased array antenna is low-profile, light, small, and contains no moving parts, which makes it ideal for fixed and mobile connectivity options. And even without extensive installation training, these ESA devices can be placed on a rooftop or other location easily.
However, carrying a laptop to hard-to-reach areas might not be ideal for customers. Even for professionally trained technicians, trying to balance a laptop while also installing and configuring the ESA in the elements could be challenging. Now these antennas can easily be activated, configured, updated, and managed from indoors using the Hughes LEO app.
It’s All in the LEO App
The Hughes LEO Terminal includes a low-profile ESA that represents the leading edge of antenna technology, and the HL1100W and HL1120W ESAs are self-aligning terminals with a built-in modem. Both can be configured and activated using the LEO mobile app.
With the Hughes LEO app, technicians and other end users can perform multiple installation tasks from the convenience of their mobile phone. The mobile app is readily available on the Apple App Store and the Google Play Store. The app includes a quick start and installation guide that details the steps to set up the terminal and allows technicians or customers to view the physical installation steps. The app also lets the installer commission the Hughes LEO satellite terminal through the terminal Wi-Fi connection.
With the intuitive app, anyone can now conduct a site survey to observe any blockage and clearance issues arising from improper positioning and placement of the ESA. Obstruction reports are provided, giving users greater confidence about antenna performance. The app also guides the installer through a self-explanatory workflow to commission the terminal and enable satellite connectivity.
For problem triage purposes, technicians can access the mobile app to conduct connectivity troubleshooting. The mobile app includes an intuitive dashboard for technicians to review satellite connectivity and view related specifications, such as antenna status, access point network parameters, and modem status.
Hughes LEO App Benefits
There are more than a few reasons why customers would want to have easier antenna installation, and Hughes designed the LEO app to address them.
To start, using the mobile app could save customers money on installation costs. Hiring a professional installer can be expensive, especially for customers in remote or hard-to-reach areas. The self-installation process provided with the Hughes LEO app brings savings and peace of mind to customers.
In some cases, manual installation processes can be time-consuming, which could delay the customer getting internet service up and running at their location. A streamlined, app-guided installation will shorten the time it takes to get the system working.
The Hughes LEO app gives customers the confidence to install complex satellite equipment on their own without requiring extensive technical expertise. The intuitive app-based process lowers the barrier to entry and makes self-installation accessible to a wider range of customers. The app also gives customers the flexibility to find the optimal location for their antenna.
The effectiveness of the app doesn’t stop after installation. An app-based system makes it easier for customers to manage their antenna by helping them install firmware or troubleshoot problems without having to rely on external support. For instance, the LEO app can perform Wi-Fi SSID name changes and password updates, as well as toggle Wi-Fi on and off.
Hughes Managed LEO Services help enterprise customers by offering superior broadband connectivity with a variety of coverage options. The low-profile ESA relieves some installation headaches and the Hughes LEO app further eases installation and maintenance. With Hughes, customers get leading-edge antenna technology coupled with award-winning managed services and an intuitive mobile app.
Learn more about Hughes ESA for LEO, and get all the information on the Hughes LEO app.