Tim Tang
Tim Tang
Director, Enterprise Solutions
With over 20 years of professional experience developing enterprise solutions, Tim Tang offers a broad scope of technology expertise in AI/ML, digital signage, SD-WAN, cybersecurity and more. As a director at Hughes, Tang analyzes and anticipates industry trends, engages with organizations to understand their needs, and collaborates with ecosystem partners to design solutions. He actively participates in various standards and trade organizations, such as Conexxus, RTN, and IFBTA, to help make technology more accessible.
Keep scrolling to discover Tim's insightful articles and videos in the Retail, C-Store & Retail Petroleum, Restaurant and Financial Services industries, or check out his C-Suite Perspectives video series.
Featured Content
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As bad actors embrace AI to elevate their attacks, the enterprise has responded with new layers of nuanced defense, similarly enabled by AI advances.
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Honoring the community’s members driving standardization, shaping the future for the restaurant industry.
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As the enterprise becomes dependent on digital technologies for customer experience, demanding networking requirements with meaningful business implications emerge.
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Tim Tang speaks with Gray Taylor about guidance for retailers on the redefinition of convenience, the priority of digital identity, advantages in analytics, and opportunities in automation.
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Tim Tang and Vivian Wang, CEO and Founder of Landed, discuss how AI technologies are alleviating the general manager’s hiring burden.
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Tim speaks to Ward Olgreen, COO of Red Onion about how to leverage data to improve restaurant operations.
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Tim Tang speaks with Sridhar Sudarsan, Chief Technology Officer of SparkCognition.
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In this presentation, Tim Tang provides a framework for understanding the business impact and provides practical guidance for store operators.
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Tim Tang and other RTN key contributors discuss the new interactive tool spotlighting key performance indicators (KPIs) specific to the restaurant industry.
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There is a need for more than 1 million workers to care for the elderly and others in need of constant companionship. in this interview, Tim Tang interviews RIA, a humanoid robot designed to provide around-the-clock companionship.
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How is computer vision changing the game when it comes to customer and team member experiences in the restaurant industry? And how can it help restaurant operators create more efficiencies and add value around existing KPIs?
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RTN Key Contributors George Hutto (MOD Pizza), Robert Peterson (Oracle Food & Beverage), and Tim Tang (Hughes) walk through a new, interactive tool spotlighting over 100 restaurant industry-specific key performance indicators (KPIs).
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If I were to ask what is the biggest challenge facing the restaurant industry today. I suspect that high on the list would issues related to labor shortage.
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Leveraging frameworks to conduct comprehensive assessments, focusing on initiatives where minimal investments lead to outsize benefits, and more!
Videos:
- Inside the Mind of SparkCognition's AI CTO
- Inside the Mind of Brinker International CIO, Pankaj Patra
- Inside the Mind of Smoothie King CIO, Chris Andrews
- Inside the Mind of a Hughes CISO, Paul Kay
- Inside the Mind of a Cloud Architect, Pranav Kondala
- Inside the Mind of Cici Pizza’s CIO, David Roberts
- Creating a Competitive Advantage in Challenging Market Conditions
- NRF2022 Big Show – Insights into the State of Retail
- An Insider view into Customer Care
- RTN Labor and Technology Management Standards
Articles:
- Digital Maturity Framework for Retail
- MNSP - The Next Evolution in C-Store Cybersecurity
- BOPIS Essentials
- The Weakest Link in Retail Digital Transformation
- Network Security Essentials for Business Owners
- Hacking Retail with Today’s Tech
- Digital Transformation Insights: Bridging the Technology Innovation Gap in Retail
- Build Better Workforces Through Interactive Training
Videos:
Webinars:
Click here for more information about retail solutions from Hughes.
Articles:
- Outdoor EMV Liability Shift: What comes next?
- Momentum is building in Outdoor EMV Liability Shift
- Outdoor EMV Liability Shift: The train wreck we will all see coming
- C-store IoT – Leveraging the Tech You Already Have
- The Digital Experience Starts with the Network
Videos:
Click here for more information about C-store & retail petroleum solutions from Hughes.
Articles:
- The Drive-Thru Alternative
- People Principles for the Restaurant Industry
- Digital Transformation in Restaurant: A Technology Template
- Inside the Heart and Mind of a Franchisor
- Why restaurant execs ditching old-school training for video-based methods
- Six Ways Restaurants can use Computer Vision to Address Business Problems
Videos:
- Accelerating Successful Hiring with AI
- Executing Tech in the Midst of a Pandemic
- Panera SVP: Why having a diverse team grows companies
- How Tropical Smoothie uses tech to provide old-school hospitality
- Noodles & Co: 'The guest experience is never going to exceed the team member experience'
- Why Schlotzsky's can't win using Starbucks' delivery strategy
- How Wing Zone conquers delivery using in-house drivers, third-party providers
- Cousins Subs CEO shares 'small' ways to save big on labor
- Zoup CEO talks growing pains
- Papa John's CIO Mike Nettles on the human at the heart of technology
- Interview with John Hughes, Jersey Mike’s
- Pita Pit talks choosing the right technology for your brand
- KFC marketing chief on the 'risky business' of selling chicken
- The voice of a Sub Station II franchisee
- Pizza Inn franchisee claims franchisor relationships are key for tech success
- Red Robin COO on using tech to meet evolving consumer needs
- RTN's Restaurant Technology KPIs Launch
Podcasts:
Click here for more information about hospitality and restaurant solutions from Hughes.
Articles:
- Branch of the Future: Bridging the Gap Between Customer Needs and Employee Skills
- Digital Transformation in Banking: Empowering Employees for a New Era of Banking
Videos & 1:1 Interviews:
- The Achille's Heel of Digital Transformation
- 2018 Bank Customer Experience Summit: Interview with Suresh Ramamurthi, chairman and CTO of CBW Bank
- 2018 Bank Customer Experience Summit: Interview with Ryan Tuttle of Euromonitor International
- Gil Strickland, VP Product Management, BBVA
- Leslie Martinez-Moreno, Senior Manager CIBC
- Jim Ensign, Chief Digital Officer, Republic Bank
- Patricia O’Donnell, SVP at Key Bank
- Stormy Mauri, VP and Product Manager, Washington Trust Bank
- Charles Liu, Chief of Branch Transformation, Bank of America
- David Faulkner, founder of Next Branch Strategies
Click here for more information about financial solutions from Hughes.
Articles:
- The Worst Cybersecurity “Best” Practices
- #SDWAN Insights: Managing Customer XP and Employee XP at Scale
- #SDWAN Insights: Dimensions of Retail Differentiation